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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aiden Santiago

Aiden Santiago

June 13, 2025

5  out of  5
rating by Aiden Santiago
"Tracy is so nice and sweet she helps me with everything."
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Robbie Melinda Richardson

June 13, 2025

5  out of  5
rating by Robbie Melinda Richardson
"Love her she is absolutely amazing!!!"
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Dayana Salazar

June 11, 2025

5  out of  5
rating by Dayana Salazar
"Tracy helped me soo much. I really appreciated her!!"
We responded:
"We are happy to hear that Tracy helped you. Thanks for the 5-star review of her!"
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Kimberly Gallegos

June 11, 2025

5  out of  5
rating by Kimberly Gallegos
"Tracy was excellent and she clarified things perfectly!!"
We responded:
"Kimberly, thanks for the 5-star review of Tracy! We appreciate you!"
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Yulissa Ramirez

June 10, 2025

5  out of  5
rating by Yulissa Ramirez
"Great customer service from Jaycie! was very informative. Helped us find the best deal for auto . Go see her for all your insurance needs."
We responded:
"Thank you for sharing your experience, Yulissa! It's great to hear Jaycie helped you find a great deal for your auto insurance. We appreciate your recommendation!"
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Allie Barajas

June 9, 2025

5  out of  5
rating by Allie Barajas
"I changed to State Farm about a year ago & Lilli assisted me with the whole process and until now if I have any questions or need assistance I always reach out to her. She always provides me with great customer service and is very nice. Thank youu Lilli !"
We responded:
"Thanks, Allie! We appreciate you taking the time to write this review of Lilli. Happy to hear she takes good care of you!"
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Martin Martinez

June 9, 2025

5  out of  5
rating by Martin Martinez
"I had a fantastic experience working with Jaycie at State Farm! She went above and beyond to help me find a better auto insurance policy that not only offered more coverage but also came at a great price. Jaycie was professional, knowledgeable, and incredibly easy to talk to. She took the time to explain everything in a way that made sense and made the whole process smooth and stress free. I really appreciated her patience and attention to detail. If you’re looking for someone who truly has your best interests in mind, I highly recommend reaching out to Jaycie. She’s a true asset to State Farm!"
We responded:
"Martin, thanks for the kind words about Jaycie! We are grateful that you trust and recommend her. "
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J.R. Birdine

June 7, 2025

5  out of  5
rating by J.R. Birdine
"Professional service and knowledgeable about plans"
We responded:
"Thank you for the 5-star review! We appreciate you!"
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Sheila McClain

June 6, 2025

5  out of  5
rating by Sheila McClain
"Customer service is embraced in this office."
We responded:
"Sheila, thank you for the kind words and 5-star review! "
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Gwen Rockwell

June 5, 2025

5  out of  5
rating by Gwen Rockwell
"We had an excellent experience working with Lenesia Teycer. From the very beginning, she was professional, knowledgeable, and incredibly responsive. She took the time to understand our needs and walked us through all the available options without any pressure. What stood out most was her patience in answering our questions and explaining everything in a way that was easy to understand."
We responded:
"We love reading reviews like this! Lenesia is a wonderful asset to our team and we appreciate your recognition of her efforts. Thanks for the review!"
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Sakeia Brooks

June 4, 2025

5  out of  5
rating by Sakeia Brooks
"⭐️⭐️⭐️⭐️⭐️ I had a great experience working with Lenesia Teycer. She was knowledgeable, friendly, and took the time to explain all my options clearly. I felt confident and well-informed about my coverage. Highly recommend for anyone looking for trustworthy insurance advice!"
We responded:
"Wow!! Thank you for sharing your positive experience with us! We're delighted to hear Lenesia could assist you. We truly appreciate your recommendations of our services to others. Thank you!!"
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Carlton Mason

June 4, 2025

5  out of  5
rating by Carlton Mason
"Mrs. Teyser very professional, very knowledgeable. Gave us exactly what we needed and was able to navigate what I needed to navigate. Thank you so much for having such a awesome person in your office as well that we can relate to!!!!"
We responded:
"Carlton, thank you so much for this review of Lenesia! She is great here in the office and we are glad she was able to help you with what you needed."
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Krystle Miller

May 28, 2025

5  out of  5
rating by Krystle Miller
"Helped us get insured. Was quick and painless!!"
We responded:
"Excellent news! Thanks for taking the time to leave a review. We appreciate you!"
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Tasha Brown

May 23, 2025

5  out of  5
rating by Tasha Brown
"Lily help me with no problem….in and out in 20 mins…. She needs a raise😂‼️‼️‼️"
We responded:
"20 mins is a new record!! We are so happy to hear Lilli got you taken care of! Thanks for your review."
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heather waltonhmsm

May 23, 2025

5  out of  5
rating by heather waltonhmsm
"Lilli worked so hard to help us get the best insurance rates. We appreciate her help. We give her 5 stars!"
We responded:
"Woohoo! We are glad to hear that Lilli took such good care of you. We appreciate you as our customer and for taking the time to say these nice things about Lilli."
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Donald Partridge

May 8, 2025

5  out of  5
rating by Donald Partridge
"Holly answered all our questions and cleared away all the confusion. Great job."
We responded:
"Donald, thank you for your review of Holly! We know your time is valuable, and we're thrilled to hear that we could answer all your questions. We look forward to serving you again soon."
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Kirston Weddle

May 7, 2025

5  out of  5
rating by Kirston Weddle
"Jaycee Reyes is literally the best. She has been working on my quotes for ever trying to get me the best price and coverage and has never failed me! She also was able to get my sister a great policy. Would 100% recommend. She will go above and beyond for you"
We responded:
"Kirston, your kind words mean so much to us! Thank you so much for this wonderful review recognizing Jaycie's efficiency and kindness. We truly appreciate you sharing this positive feedback with us."
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Belinda M

April 30, 2025

5  out of  5
rating by Belinda M
"Great agency! Love Holly she is so very helpful all the time. Highly recommend them."
We responded:
"Belinda, thank you for your kind words and 5-star review recognizing Holly! We're so glad to hear you've had positive experiences working with her. We are grateful to have you as a customer and we truly appreciate your compliments!"
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Luke Hill

April 28, 2025

5  out of  5
rating by Luke Hill
"I had an excellent experience working with Shelby Bourns at State Farm! From the very first conversation, Shelby was professional, knowledgeable, and incredibly easy to work with. She took the time to thoroughly explain my insurance options, helped me find the right coverage to fit my needs and budget, and made sure I understood every step of the process. Shelby was always quick to respond to my questions and made the whole experience smooth and stress-free. It’s clear that she genuinely cares about her clients and goes above and beyond to provide outstanding service. I feel confident knowing my insurance needs are in such capable hands. I highly recommend Shelby to anyone looking for a friendly, reliable, and knowledgeable State Farm agent. She made what can sometimes be an overwhelming process feel simple and personalized. Thank you, Shelby!"
We responded:
"Wow! Shelby is a rockstar! Thanks for taking the time to leave her a 5-Star Review!"
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Daniel Bourns

April 28, 2025

5  out of  5
rating by Daniel Bourns
"If you’re looking for a great deal on insurance rates, get with Shelby! She saved me so much money switching to their plan and it was a quick and seamless transition!"
We responded:
"Thank you for your review recognizing Shelby! We're so happy you've had a positive experience working with her!"
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Julia Hill

April 28, 2025

5  out of  5
rating by Julia Hill
"Shelby was very knowledgeable and attentive to my insurance needs. She went above and beyond and I appreciate her dedication to State Farm."
We responded:
"Julia, that is awesome to hear! Thank you for sharing your positive experience with Shelby. We appreciate your feedback and look forward to assisting you with any future insurance needs."
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scott smith

April 24, 2025

5  out of  5
rating by scott smith
"The service is always friendly."
We responded:
"Thank you, Scott, for your great review! It's awesome to hear that we were able to take care of your insurance needs."
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Kevin C

April 23, 2025

5  out of  5
rating by Kevin C
"Holly did a great job...thanks"
We responded:
"Kevin, great to see you today and thanks for trusting us with your insurance! We appreciate you! and we agree with you, Holly does a great job here at BRSF!!"
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Jessica R

April 23, 2025

5  out of  5
rating by Jessica R
"Highly recommend State Farm for your insurance! Very helpful, professional company. Great vibes!"
We responded:
"Thanks, Jessica! We appreciate you taking the time to leave us a 5-Star Review!"
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Jodie Orr

April 21, 2025

5  out of  5
rating by Jodie Orr
"I had a great experience working with Shelby on our first homeowners policy! She answered my many questions and made the process very easy! Thank you Shelby!"
We responded:
"AWW Jodie that is great news! I am so glad you got wat you needed and that you had a great experience with Shelby! She is super with our customers every day!! Enjoy your new home!!!"